Terms of Service

Effective Date: 1 June 2026

1. Introduction

Welcome to Kaptive.uk. These Terms of Service govern your access to and use of our website kaptive.uk and any related digital services, content, or communications provided by us.

2. Company Details

Kaptive.uk is a trading name of Kaptive.uk Ltd, a company registered in England and Wales. Our registered address is available on request.

3. Use of the Website

You may use this website for lawful purposes only. You must not use it in any way that breaches applicable law, infringes intellectual property rights, or transmits harmful or offensive material.

4. Services

Kaptive.uk is a UK-based digital transformation consultancy. We work with organisations across the UK to deliver technology consulting, cloud transformation, AI enablement, data & analytics, cyber security, and digital strategy services.

5. Intellectual Property

All content on this website — including copy, design, logos, and code — is the intellectual property of Kaptive.uk Ltd unless otherwise stated. No part may be reproduced without prior written permission.

6. Limitation of Liability

We take reasonable care to ensure accuracy, but provide this website "as is" without warranties of any kind. We accept no liability for any indirect or consequential loss arising from use of this site.

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for the content, practices, or privacy policies of those websites.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

9. Changes

We may update these terms from time to time. Continued use of the website following any changes constitutes your acceptance of the revised terms.

10. Contact

For any queries regarding these terms, please contact: hq@kaptive.uk

Last updated: 1 June 2026 — Kaptive.uk Ltd

Privacy Policy

Data Controller: Kaptive.uk Ltd — Registered in England & Wales

Contact: hq@kaptive.uk

1. Overview

Kaptive.uk is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect: your name, email address, phone number, organisation name, messages and enquiry content, and basic website usage data such as IP address, browser type, and cookies.

3. How We Use Your Data

We use your data to respond to enquiries and project requests, manage client and partnership communications, improve our website and services, and fulfil any legal or regulatory obligations.

4. Legal Basis for Processing

We process personal data on the following bases: your consent, the performance of a contract, compliance with a legal obligation, or our legitimate business interests — whichever is applicable in each circumstance.

5. Cookies

We use cookies to support website functionality, performance, and analytics. You may disable cookies at any time through your browser settings, though this may affect your experience on the site.

6. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers — such as hosting, CRM, and analytics platforms — strictly to operate our services. All providers are contractually obligated to handle data securely and in compliance with UK GDPR.

7. Your Rights

Under UK GDPR you have the right to: access your personal data, request correction or deletion, restrict or object to processing, request data portability, and withdraw consent at any time.

8. Data Security

We implement appropriate technical and organisational measures — including encryption and access controls — to protect your personal data from unauthorised access, loss, or disclosure.

9. Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

10. Contact & Complaints

To exercise your rights or raise a concern: hq@kaptive.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Last updated: 1 June 2026 — Kaptive.uk Ltd

Your Privacy Choices

Data Controller: Kaptive.uk Ltd — Registered in England & Wales

Contact: hq@kaptive.uk

Your Rights Under UK GDPR

You have the following rights in relation to any personal data we hold about you:

• Right of Access — Request a copy of the personal data we hold about you.
• Right to Rectification — Ask us to correct any inaccurate or incomplete data.
• Right to Erasure — Request deletion of your personal data (the "Right to be Forgotten"), subject to any legal obligations we must fulfil.
• Right to Restriction — Ask us to pause processing of your data in certain circumstances.
• Right to Data Portability — Request a structured, machine-readable copy of your data.
• Right to Object — Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent — Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

How to Exercise Your Rights

Submit a request to: hq@kaptive.uk
We will respond within 30 days in accordance with UK GDPR requirements.

Cookie Preferences

You may adjust your cookie settings at any time via your browser preferences. Disabling certain cookies may affect the functionality of this website.

Supervisory Authority

If you believe your data rights have not been respected, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
ico.org.uk · Helpline: 0303 123 1113

Last updated: 1 June 2026 — Kaptive.uk Ltd